BRIDES ON A BUDGET NIGERIA RENTAL POLICY
This document outlines the terms under which the Brand “Brides on a Budget Nigeria” (BOAB) enters into a contractual relationship with the Customer. PLEASE READ CAREFULLY. Our rules are fair and simple.
- The Customer agrees to Rent, Rock and then Return our items within the hire period in the same excellent condition it was received so that another bride can enjoy same.
- BOAB remains the legal owner of the products at all times. BOAB is fully responsible for laundry before and after collection; and to provide you a dress that is in good condition.
- Due to high demand of our services, ONLY bookings with payment are confirmed in our calendar and reserved for the specified date. Customers are advised to book at least 3 months ahead to avoid their favorite designs being unavailable for their date.
- Prior to collection, we expect that the Customer visits the store for fitting to ensure an optimal experience. However, in the event that the Customer is unable to do so due to distance or convenience, the Customer will provide her exact body measurements to BOAB for necessary adjustments. This service will be provided free of charge. The Customer is not allowed to make alterations on the dress.
- The Customer will inspect the items or products rented before collection to ensure that there are no defects and that all items paid for are intact. Should any item be missing or not up to satisfactory level, BOAB will use reasonable efforts to immediately replace that item.
- The Customer must complete ALL payments including the security deposit outlined in Clause 8 before collection and is responsible for all delivery fees.
- The rental period is strictly for 5 to 7 days; pick up date is Wednesday prior to the wedding and items MUST be returned no later than Tuesday of the following week.
- A Refundable security deposit (amount varies per retail value of the dress) must be paid on or before collection of the rented items. This amount is separate from the agreed rental value of the items and fully refundable when the items are returned on the agreed date and in good condition.
- The Refundable deposit is against tear, damage and or late return of the items. Note that this amount DOES NOT cover the full retail value of the items. Where items returned are damaged, the Customer agrees to pay the full retail value of the item(s) damaged, which is up to 300% of the rental value.
- While we expect Customers to Rock our Dresses to their delight, we STRONGLY ADVISE AGAINST THE USE OF FIREWORKS while wearing our designs as this can result in burns that are irreparable.
- Items can be returned to any of BOAB offices after usage by the Customer in person or a reliable 3rd party courier service or arranged drop off by a friend or relative.
- Returned items will be checked for completeness and to ensure there is no damage, tear or burns arising from Customer use before the refund of security deposit is made.
- Should an item be held longer than agreed return date, a penal fee of N5000 a day will be deducted from the Customer’s security deposit. If there are extremely dirty markings on the returned dress, you may be charged accordingly for extra dry cleaning.
- BOAB will not be liable for a delay in performing its obligations towards the Customer where that failure is caused by an event beyond its reasonable control such as but not limited to fire, vandalism, acts of God, industrial strikes or riots. Should any of these events occurs, BOAB will duly communicate to the client to work things out.
- You can cancel your booking no later than 3 days after initial deposit and a full refund will be provided to the Customer within 7 days. Subsequent to this timeline, any cancellation by the Customer will lead to a loss of deposit or payments already made.